Focus on Results

Tag: Focus on Results

Gracefully Ask Your Customers for Reviews

Canadian eh? Gracefully Ask Your Customers for Reviews

Asking for Customer Reviews is so un-Canadian of us

It just feels wrong to ask people to leave nice reviews about your business!

Competitors are likely to Attract more Customers

Does it feel any better to know that 85% of people google a business before deciding whether or not to shop your location. Competitors with more Reviews, are likely to attract more customers. That might make it feel much more Canadian!

Here’s our simple approach that anyone can use:

1. Thank the customer for their business.

2. Ask. Ask immediately after you wow a customer.

3. Ask in-person, through email or through our text service with a 90%+ open rate.

4. Keep your request simple.

A small percentage of customers will leave business reviews without being asked. A much larger percentage will leave a review after being asked. If you’d like more reviews, you need to ask.

Here are the quick steps to find a direct link to your Google Business Listing Review request.

  1. Login to Google My Business.
  2. Find your Listing.
  3. Click “View on Search”
  4. When your business listing appears, click on “Reviews” or “Write a Review.”
  5. An entry box will appear on screen, allowing you to write a Review. Copy the URL in the address bar to a location you will remember. (IE bookmark or e-notebook)
  6. Share this direct link when asking customers for a Review.

Test it out yourself to be sure it is working correctly. You can also use a “link shortener” to make the URL smaller. We use Google’s URL Shortener here.

Did you know many businesses also moderate their reviews before they are shared publicly? The app our customers use is called Reputation Management and it allows businesses to request reviews, respond to reviews and share reviews all from the convenience of a single location. If you click the Get it Now button, you will receive a free trial of the app!

Click Get it Now to Start Your Free Trail!

And now that you have new reviews, don’t forget to respond! Check out this quick video on how to respond to reviews.

Reviews are one of the fastest ways to grow a small business. Get started today! Tell ya what. Become our customer and we’ll send you a request for a Review after we wow you. Deal? ūüėČ

Ready.  Set.  GROW!

Above the Fold Canada is Saskatchewan’s #1 resource for customer acquisition and sales growth strategies. Start your free online assessment today!

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Got Found on Google

Got Found on Google

The Value of Business Listings and Customer Reviews for Success

Job #1 around here is client success. When our clients achieve their goals, we all succeed.

Imagine a 24,000% increase in your business

Imagine if your business saw a 24,000% increase in business interest? That’s what happened to one of our clients.

In a 30 day period, he saw a HUGE increase in interest for his business’ services. He came to us with a single goal; to make his business sustainable as his sole source of income.

client-success

To help the client achieve the goal, we set out to build a strategy that was simple, easy sustainable and very low-cost.

How to Create a Simple Reputation Management Strategy

  1. First up on the plan was a solid business Listing.
    • The client adds Posts to his Listing on a regular basis.
    • He includes images that represent his business and his approach.
    • Using his customer’s keywords, he is able to match his Listing and services with what customers are searching.
    • We included direct access to his booking app, phone numbers and location information.
  2. The client needed a web presence, separate from their personal social media accounts.
    • We used Google’s ‘Site‘ tool to build an easy to use, single page site.
    • Then we uploaded pictures that represented the work the client does.
    • Links were included directly to the client’s booking app.
    • We added business hours and location.
    • And we included content that described and differentiated the client from others in the business category.
  3. Asking for Customer Reviews.
    • Customer Reviews are one of the fastest ways to drive traffic to your Listing and website.
    • Our client asked his raving fans to leave Reviews on his business Listing.
    • On a regular basis he continues to request Reviews to drive local traffic to his Listing.

Asking for Reviews, or responding can be tough. It’s very un-Canadian of us to ask people to praise our work. For some tips and suggestions on how to respond to Reviews, or generate Reviews, read here or watch here.

Our client was able to make his business self-sustaining within 60 days

Overall our client saw significant online traffic but more importantly was able to make his business self-sustaining within 60 days. His success is not uncommon when paired with the right tools and experts. To achieve this success in your business, start with a free assessment!

Managing your online presence does not need to be time-consuming, frustrating or overwhelming. We work with dozens of businesses everyday to help them manage their online reputation. 

Ready to find more raving fans?

We help business owners create raving fans.¬†¬†Sign up to learn proven strategies to convert browsers to buyers and thinkers to do’ers.¬† Find your raving fans today!



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