A month or so ago, we woke up to wonderful news from Google.
Local businesses can now connect with their customers with ease. Messaging, or Texting, as we often call it is available on select Canadian accounts, so be sure to check your accounts today!
Messaging can be connected with any SMS capable device in your Google My Business account.
Best practices for connecting a device are:
- Select a number and person who is typically readily available to connect with customers.
- Respond quickly. Google is measuring and reporting on response times.
- Engage customers to take action on your website, or set up an appointment.
In the image below, you can clearly see the “Message” option.