December 13, 2017

Google My Business added Messaging to Listings!

by Above the Fold in Reputation

A month or so ago, we woke up to wonderful news from Google.

Local businesses can now connect with their customers with ease.  Messaging, or Texting, as we often call it is available on select Canadian accounts, so be sure to check your accounts today!

Messaging can be connected with any SMS capable device in your Google My Business account.

Best practices for connecting a device are:

  1. Select a number and person who is typically readily available to connect with customers.
  2. Respond quickly. Google is measuring and reporting on response times.
  3. Engage customers to take action on your website, or set up an appointment.

In the image below, you can clearly see the “Message” option.

add a google my business description with above the fold canadaGoogle My Business is one of the most “search-friendly” tools available to local businesses. By posting content to your Listing, enabling Messaging and generating Reviews, your business climbs the search ranks.
Need a hand? Interested in learning more about the power of your Listing for search ranks. We’d be happy to help claim and set up of your Listing along with activating Messaging.
**Updated April 2018. Google My Business now includes the ability to add a ‘Description.’ Read more information here.**

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