Managing Your Online Reputation (free webinar)

FREE Reputation Management Webinar Reputation Management is the sum total of your website, social media, listings, reviews and all of the online content you produce (digital footprint) within your business AND all of the content online that references your business, your products and services or your personnel (digital shadow). Today, Barb had the pleasure of [...]

Google My Business added Messaging to Listings!

A month or so ago, we woke up to wonderful news from Google. Local businesses can now connect with their customers with ease.  Messaging, or Texting, as we often call it is available on select Canadian accounts, so be sure to check your accounts today! Messaging can be connected with any SMS capable device in your [...]

How to Respond to Customer Reviews

Responding to Reviews is Key Customer Reviews....you love 'em or you hate 'em, but either way every business gets Reviews. And that's a good thing! Customer Reviews can improve your search results by 10%! Customer's seem to share their opinion from every direction. Facebook. Google My Business. Indeed. Yelp. Glassdoor and dozens more. Think of [...]

It’s What Makes a Neighbourhood, a Neighbourhood

What is Your Story of Thanks? Local business owners everywhere rejoice when they receive a 5-star Review. Do your part today and support a local business. https://youtu.be/3WgU5RLbpFM Customer Reviews are one of the easiest and most effective ways a local business can improve their search results. Do you know a local business you'd like to [...]

Google My Business Go-To Guides

Google Makes it Easier for Small Business Google recently introduced a series of tools and Go-To Guides for small business owners to make it easier! Easier to get found online. Easier to manage your online presence. Easier to engage with your customers in their platform of choice - Google. These Go-To Guides simplify the process [...]

Google My Business “Posts”

Are you familiar with Google My Business?  If not, check out our Resources section here, for tonnes of free stuff, easy information and all sorts of tools to manage your digital strategy and online presence.  Let's just say that GMB is all kinds of awesome. For free. Back in June, Google announced that business owners [...]