Responding to Reviews
Responding to Reviews puts you at the top in customers’ minds! Harness the power of customer-lead marketing by responding quickly and briefly using these four steps.
- Say Thank you!
- Include your Business Name.
- Throw in a dash of Marketing.
- Invite the customer to spread the word or come back for another visit.
- Apologize and Empathize.
- It’s ok to add a marketing message.
- Keep it short and simple.
- Provide an offline contact.