March 8, 2018

Gracefully Ask Your Customers for Reviews

by Barb, Local Business Owner in Reputation

Canadian eh? Gracefully Ask Your Customers for Reviews

Asking for Customer Reviews is so un-Canadian of us

It just feels wrong to ask people to leave nice reviews about your business!

Competitors are likely to Attract more Customers

Does it feel any better to know that 85% of people google a business before deciding whether or not to shop your location. Competitors with more Reviews, are likely to attract more customers. That might make it feel much more Canadian!

Here’s our simple approach that anyone can use:

1. Thank the customer for their business.

2. Ask. Ask immediately after you wow a customer.

3. Ask in-person, through email or through our text service with a 90%+ open rate.

4. Keep your request simple.

A small percentage of customers will leave business reviews without being asked. A much larger percentage will leave a review after being asked. If you’d like more reviews, you need to ask.

Here are the quick steps to find a direct link to your Google Business Listing Review request.

  1. Login to Google My Business.
  2. Find your Listing.
  3. Click “View on Search”
  4. When your business listing appears, click on “Reviews” or “Write a Review.”
  5. An entry box will appear on screen, allowing you to write a Review. Copy the URL in the address bar to a location you will remember. (IE bookmark or e-notebook)
  6. Share this direct link when asking customers for a Review.

Test it out yourself to be sure it is working correctly. You can also use a “link shortener” to make the URL smaller. We use Google’s URL Shortener here.

Did you know many businesses also moderate their reviews before they are shared publicly? The app our customers use is called Reputation Management and it allows businesses to request reviews, respond to reviews and share reviews all from the convenience of a single location. If you click the Get it Now button, you will receive a free trial of the app!

Click Get it Now to Start Your Free Trail!

And now that you have new reviews, don’t forget to respond! Check out this quick video on how to respond to reviews.

Reviews are one of the fastest ways to grow a small business. Get started today! Tell ya what. Become our customer and we’ll send you a request for a Review after we wow you. Deal? 😉

Ready.  Set.  GROW!

Above the Fold Canada is Saskatchewan’s #1 resource for customer acquisition and sales growth strategies. Start your free online assessment today!

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One Comment

  1. April 16, 2018 at 1:54 am

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  2. April 17, 2018 at 11:05 am

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  3. May 8, 2018 at 11:58 pm

    What does this mean? In the practical sense, not much… but in the legal world, it works as a sort of
    sleight-of-hand that protects Uber in the event
    of a lawsuit. You see, under the law, employers are considered
    to be more responsible for the actions of their employees than they are for the actions
    of their independent contractors.
    Uber has used this argument to protect itself against third party
    plaintiffs many times, including in a lawsuit filed by the family
    of a young girl who was killed by an Uber driver
    while crossing the street. If they can use that defense against an innocent child, you can bet
    they’ll use it against you!
    However, this issue is still a legally hazy one.
    Strong legal precedent has not yet been established on this particular question, and different courts have come to
    different conclusions. Right now, the status quo seems to be
    that Uber drivers are considered employees in some areas, and independent contractors in others.

    Regardless, you can be certain that if you were hit by an Uber driver, the company will do what
    it can to avoid having to pay you a dime. In these situations, a personal injury attorney is more important than ever, and one with
    experiences in Uber cases is a definite plus. If you find yourself
    in an Uber accident, you should take the same steps that you should take after any automobile accident.

    These steps include protecting your own safety by getting out of the line of immediate danger and calling 911 if anyone
    has been injured, remaining at the scene and sharing insurance
    information with any other drivers who were involved, calling the police if the accident
    is serious, and reporting it to your insurance company.

  4. July 22, 2018 at 8:29 am

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